The future of the (e-)retail sector from an occupational safety and health point of view

E-retailing, which continues to grow, is a challenging sector, for example in terms of high consumer expectations and demands.
The difficult working conditions associated with the sector as a result of the high value employers place on efficiency — such as long working hours and fast picking rates — have become well known.
This article explores the safety and health implications that workers in the e-retail sector face, and considers what is being done to manage their safety and health.


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