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Experiences of arrangements for health, safety and welfare in the global container terminal industry (2016)
This report presents the findings of a study of the experience of health and safety in container terminals operated by national and global companies in several countries. It explores indications from a previous, preliminary study concerning workers' experiences and the effectiveness of the management systems to support their health, safety and welfare at work. It builds on the earlier findings with a more in-depth analysis, using both quantitative and qualitative research methods. It discusses the new findings in the context of an analysis of the relationship between corporate strategies for...
The effects of Crew Resource Management (CRM) training on flight attendants' safety attitudes
INTRODUCTION: A number of well-known incidents and accidents had led the aviation industry to introduce Crew Resource Management (CRM) training designed specifically for flight attendants, and joint (pilot and flight attendant) CRM training as a way to improve teamwork and communication. The development of these new CRM training programs during the 1990s highlighted the growing need for programs to be evaluated using research tools that had been validated for the flight attendant population. METHOD: The FSAQ (Flight Safety Attitudes Questionnaire-Flight Attendants) was designed specifically to...

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