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Factors in the design of order picking systems that influence manual handling practices
Order picking can be defined as the retrieval of stock keeping units from a warehouse according to a pick list generated from a customer order prior to the despatch of the completed order to the customer. There is a variety of order picking systems that are used in warehouses and distribution centres and the choice of system will determine the amount and type of manual handling that occurs within those locations. In order to understand the factors that influence the design of order picking systems a literature review was undertaken and telephone interviews were conducted with six industry stakeholders...

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