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Prévention des risques professionnels dans le commerce de détail non alimentaire
En partenariat avec un service de santé au travail, la branche professionnelle du commerce de détail non alimentaire a engagé une démarche de prévention des risques professionnels en valorisant l'engagement des différents préventeurs et plus particulièrement celui du médecin du travail. À partir d'une étude des risques professionnels propres à ce secteur et d'une synthèse de leur tendance évolutive, il a été possible d'élaborer et de mettre en place des actions...
Les départs précoces des pâtissiers salariés de l'artisanat
Comprendre pour agir en prévention Le départ précoce de la plupart des pâtissiers salariés de l'artisanat, survenant bien avant l'âge légal de la retraite, constitue à la fois un paradoxe et un défi de prévention en santé au travail. Le présent article fondé sur une analyse pluridisciplinaire décrit l'activité et les altérations de santé caractéristiques de ce métier, ses contraintes et la tension entre deux configurations différentes d'exercice...
Protecting Young Workers in Retail Jobs
June, which is National Safety Month, is an appropriate time to focus on young workers, as they head out of school and into the workforce. Many of them will find jobs in the retail industry, a leading employer of young workers in the United States. In 2014, there were approximately 18.1 million workers younger than age 24 in the U.S. These workers represented 13% of the U.S. workforce. Young workers have high workplace injury rates, explained in part by the high frequency of hazards in their typical workplaces. In retail work settings, for instance, slippery floors and use of knives and energized...
Perceptions of Supervision Among Injured and Non-Injured Teens Working in the Retail or Service Industry
According to the National Institute for Occupational Safety and Health (NIOSH), a teen is injured every 9 minutes at work. Workplace supervision may affect whether teens are injured on the job. Because research on workplace supervision among teens is limited, the objectives of this study were to characterize the perceptions of supervision among injured and non-injured teen workers and assess the characteristics and perceptions of supervisors that may be associated with work-related injuries. In 2011, a cross-sectional survey was conducted among high school students. Teens who worked in retail or...
Enquête sur la prévention dans les commerces de proximité
Dans le cadre de sa mission sur le secteur tertiaire, l'INRS met à disposition les résultats d'une enquête sur la prise en compte de la santé et la sécurité au travail dans le commerce à travers la franchise. Réalisée avec le cabinet Adventi, cette enquête montre une réelle connaissance des problématiques de prévention des risques professionnels, dont la prise en compte concrète est cependant variable selon les enseignes. Elle met également en évidence plusieurs leviers de prévention...
Harm to those who serve
Effects of direct and vicarious customer-initiated workplace aggression While there is a large body of research on the effects of being a direct target of workplace aggression, there is far less research on the vicarious experience of aggression at work, despite the fact that more people experience workplace aggression vicariously (i.e., observe it or hear about it) than they do directly. In this study, we develop and test a model of the effects of direct and vicarious exposure to aggression that is directed at employees by customers. Structural equation modeling provided support for the proposed...
Non-robbery-related occupational homicides in the retail industry, 2003-2008
BACKGROUND: The purpose of this study was to examine non-robbery-related occupational homicides in the retail industry from 2003 to 2008. METHODS: Data were abstracted from the Census of Fatal Occupational Injuries. Motive (robbery- or non-robbery-related) and workplace violence (WPV) typology (Type I-IV) were assigned using narrative text fields. Non-robbery-related homicide rates were calculated and compared among WPV types, demographic characteristics, and occupation. RESULTS: Twenty-eight percent of homicides that occurred in the retail industry were non-robbery-related. The leading event associated...

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