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Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
The aim of the present study was to test which tasks are suitable for work in open-plan offices according to how susceptible they are to disruption produced by the mere presence of irrelevant speech. The tasks were chosen to tap fundamental capacities of office work involving: search for relevant information, remembering material, counting, and generation of words. The hypothesis was that tasks requiring semantic processing should be impaired by irrelevant speech. To determine the magnitude of performance decrease, two sound conditions (quiet, irrelevant speech) were compared. The results showed...

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